Return & Refund Policy

Shipping

• Warming Systems ships Monday through Friday, we do not ship on weekends or holidays.
• We ship all orders within the United States via UPS or USPS.  All orders to Canada are shipped via USPS (United States Postal Service).  Please contact us regarding shipments to other destinations.
• Depending on location, deliveries made within the United States typically arrive 2-7 business days after the order is placed.
• Depending on location, deliveries made to Canada typically arrive 6-12 business days after the order is placed.
• Next Day & 2nd Day Shipping is available.
• You pay actual shipping costs from carrier.  No handling fees.

Returns Policy

If purchase was made through this website:
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Other Returns:
Please contact Warming Systems Inc. to receive a returns authorization number. Product must be unused and in original packaging to receive a refund.  Returns over 60 days from purchase will be charged a 20% restocking fee.  Customer is responsible for original shipping charge.  Customers must pay to have product returned to Warming Systems Inc. 

Please send returns to:

email: returns@warmingsystems.com

Please Click Here for Warranty

How to obtain service under this warranty:

Contact us 800-663-7831 or returns@warmingsystems.com